Heather Kress is a Program Support Assistant for the Center for Integrated Forest Science (CIFS), within the USDA Forest Service, Southern Research Station. Heather brings expertise in reconciling annual fiscal year budgets by organizing and planning costs and arranging clear, concise reports that describe the implementation of budget processes to streamline management and program operations. She brings a strong focus on department objectives, structure, policies & procedures, work processes, and programs to the CIFS team. Prior to joining the CIFS Team, she served as the Administrative Coordinator for the UNC Children’s Hospital.
Areas of Expertise:
Fiscal year budget analysis, forecast, and input; reconciling account processes; training programs; process improvement; business planning processes.
My Career Interests:
My interest focuses on structuring problems and taking appropriate steps to solve them, within established procedures, by creating a streamlined workflow. Data analysis and comparison with other agencies, helps to identify process improvements. I work to improve the efficiency, effectiveness, and productivity of operations through review of current procedures, management, and program analysis. I have a strong interest in training programs for leadership and the day-to-day management and direction of the training program.
B.A. American Public University, Psychology with a minor in Personnel Administration (2015)